Go to settings on the main screen > Check the title bar.
To check if you have the latest version follow this link.

On the main screen type 'Knitting Chart' in the search bar. Then select the grey 'Knitting Chart Document' button that appears.

You can show info about the tools by selecting more options and selecting ‘Show Tool Tips’. Visit the YouTube Channel for tutorials.

Make sure you’re inside a location like ‘iCloud Drive’ or ‘On My iPad’.

First add an image using the chart settings (button top left).
Then tap and hold on a photo to set it as the cover photo.

Tap and hold on a file for more options.

Knitting Chart files always have an icon at the bottom left.
If you want to know what kind of file something is, tap and hold on it and select 'Info'.

No.

There's more information about the pro version here.
A list of features can be found here.

No.

No.

If your projects were automatically converted from an older version (before 6.0.0). Make sure you’re in the right folder: On My iPad/Knitting Chart/My Projects. Use the search bar and enter ‘My Projects’.

You can always convert your projects again using: settings on main screen > 'Archived Projects'.

Tap and hold on an existing counter for more options like add, delete and  colour.

You can convert square charts to written instructions.
Go to more options > 'Written Instructions'.

Go to the chart settings to add rows & columns at any position. Or tap and hold on a column or row number to insert or delete one.

Use two fingers to move the chart around when zoomed in.

Please send a request to help@knitting-chart.com, and I’m happy to add it to the default collection.
You can create your own symbols from a (transparant) image. First place the image using the tools and the select 'Create Symbol' from the more options tool at the bottom.

You can create your own symbols from a (transparant) image. First place the image using the tools and the select 'Create Symbol' from the more options tool at the bottom.

Yes, first select the background or symbol color tool (bottom left). Use the palette button at the top to create your own.

Check the technique selection in the chart settings (top left).
Make sure 'Knitting' or 'Crochet' and 'Show Stitch Symbols' is selected.

Open the legend panel , select ‘Used’ at the top. Tap and hold on a symbol to change all occurrences.

Tap and hold on a symbol in the tools or legend panel to add it to your favourites.

First select the object with the object selection tool.

Use the object selection tool to select objects.

Your changes are save automatically. When there're unsaved changes an asterisk will be shown in the title bar. You can always force a save by selection more options > 'Save Now'.

To add a new design: Draw a selection around cells and select the designs library button .

To use a design: Open the library by selecting more options > 'Designs Library'. When you select a design it’s copied to your pasteboard, select paste to finish.

Select ‘Freeform Chart’ in the add new panel to draw round crochet patterns.

Go to settings on the main screen > 'Advanced Settings' > 'Enable Bigger Charts'. For best performance of the application it’s recommended to split larger designs up in multiple charts.

First select the object using the object selection tool.
Then select a color.

Go to settings of your chart > 'Gauge Settings'.

Create a new project and select 'Convert'.
Use the cutout tool and adjust the number of columns and rows and select 'Create Color Chart'.
There's a YouTube video about how to do this here.

Go to the chart settings and select 'Add To Project'

Open the legend panel and select the more options button on the right, and select 'Descriptions'.
If you edit descriptions in the 'Used' section, the description will only be used for the current chart.
Edit the description in the 'All' section to change it for all future charts.

Make sure you're using the right selection tool.

First create a chart containing the maximum number of columns you want to use. Then select the 'No Stitch' symbol to draw and hide columns.

Select 'Create Project PDF' in more options , select the share button at the top and select 'Print'.

Select more options > ‘Save as Image’. Print the saved file from the Photos app on your device.

Open the legend panel > 'Used' and use the text button on the top right to edit the description. If you edit the description in the 'All' section, the description will change for all projects and charts.

If you want to hide items, or change the order: Open the settings of your chart .

No the PDF has a fixed layout.
You can change the order when your project contains multiple charts, edit the legend text, order and visibility. Add info text at the top and added images will show up on the last page.
But everything has a fixed position.

You can't delete the header or footer of a generated PDF.

Go to the chart settings , select 'Project PDF Settings' and toggle on the 'Vector Output' switch.

You can select any image (png or jpg) to turn it into a PDF.
If you want to select an image from your Photo Library or use the camera, first create a new document > 'PDF' > 'Select File'.

When working with a PDF a new Knitting Chart file is saved which contains your edits. Make sure you’re opening a .kcp file (this always has a logo at the bottom left).

You can check the file type by tapping and holding on a file, and selecting 'Info'.

When working with a PDF a new Knitting Chart file is saved which contains your edits. Make sure you’re opening a .kcp file (this always has a logo at the bottom left).

PDF files use a different set of tools. If your designing a chart yourself you get a different set of tools at the bottom.

Tap and hold anywhere to place a highlight. Tap and hold on a existing highlight to edit the properties.

Select the pan tool to be able to zoom in or move the pages.

Use the thumbnail tool to show all the pages at the bottom.

Use the ‘Chart Settings’ button to select another color.

Save or move your files to iCloud, Dropbox or Google Drive to share your files.

Yes, store your files in the cloud.

You can share the Pro version between iOS devices, if it doesn’t upgrade automatically go to the ‘Settings’ on the main screen and choose ‘Restore In App Purchase’.
The MacOS version is a separate subscription.

Yes.

Create as many charts as you like and all features are unlocked.

No you only pay once for your mobile / iOS devices.

If you’re sure you completed your purchase, go to settings  on the main screen and tap ‘Restore In App Purchase’

Go to settings on the main screen and tap ‘Restore In App Purchase’.

No, everything is available to see / review in the free version.

This is an error generated by the system. These steps could fix the issue (not tested):

1. Close all background applications
2. Go to Settings > Screen Time
3. Tap on Content & Privacy Restrictions
4. Turn on Content & Privacy Restrictions and tap on iTunes & App Store Purchases
5. Allow In-app Purchases
6. Restart your device
7. Try to purchase again

No, the MacOS version is a separate subscription.

Go to settings on the main screen and select ‘Archived Projects’. Select your project to open this autosave.

If you get this error message:
Unable to import document.
The Operation couldn't be completed. (com.apple.DocumentManager error 1.)

This is an error of the device / file system, first try restarting your device. Otherwise these links offer some solutions:
https://discussions.apple.com/thread/8492678
https://discussions.apple.com/thread/251374914
https://discussions.apple.com/thread/251310999

Of course you can always reinstall the app, but make sure your files are in a safe location before deleting it (that means not in the folder 'On My iPad/Knitting Chart). 🤓