FAQ

General

I don’t see a new file or settings button on the main screen?

Make sure you’re inside a location like ‘iCloud Drive’ or ‘On My iPad’.

I can't find my projects in the new version

If your projects were automatically converted from an older version (before 6.0.0). Make sure you’re in the right folder: On My iPad/Knitting Chart/My Projects. Use the search bar and enter ‘My Projects’.

You can always convert your projects again using: settings on main screen > Archived Projects.

How do I find all my project files?

On the main screen type 'Knitting Chart' in the search bar. Then select the grey 'Knitting Chart Document' button that appears.

I can’t find a help section?

You can show info about the tools by tapping the ‘More Options’ button (three dots) and selecting ‘Show Tool Tips’. Visit the YouTube Channel for tutorials.

What version am I using?

Go to settings on main screen > Check the title bar

Will the app teach me how to design knitting charts?

No.

Is there an Android version? Or is it coming?

No.

I would like a desktop version

Working on it!

Can I convert written out version to a graphic chart?

No.

How do I reset a counter?

Tap and hold on a counter for more options.

Drawing Charts

Can I convert my drawn charts to a written out version?

You can convert square charts to written instructions.

Can I add columns or rows in the middle of my chart?

Use the ‘Chart Settings’ button to add rows & columns at any position. Or tap and hold on a column or row number to insert or delete one.

How can I move the chart when I’m zoomed in?

Use two fingers to move the chart around when zoomed in.

I’m missing a symbol I want to use in my chart, how do I add it?

Please send a request to help@knitting-chart.com, and I’m happy to add it to the default collection.

Can I add my own symbols?

No.

Can I create my own colors?

Yes, first select the background or foreground color of the symbol tool (bottom left). Use the palette button at the top to create your own.

I can’t find the cable & crochet symbols

Select the stitch symbol tool and tap ‘Show All’

I want to swap the colors or symbols I used in my chart

Open the legend of your chart, select ‘Used’ at the top. Tap and hold on a symbol to change all occurrences.

I want to only select the symbols shown in my tools so I don’t have to scroll & search all the time

Open the legend of your chart, select ‘All Symbols’ and create a selection of symbols. Tap the favourite (heart) button to remember your selection.
You can also minimise the legend panel by dragging it to the edge of your screen.

I can’t find the extra tools to edit an object (line, box, arrow, text)

First select the object with the ‘Object Selection’ tool.

How do I move or delete an object (line, box, arrow, text)?

Use the ‘Object Selection’ tool to select.

How do I save my work?

You’re changes are save automatically

How do I use the Designs Library?

To add a new design: Draw a selection around cells and select the Designs Library button.
To use a design: Open the library by selecting the More Options button (three dots). When you select a design it’s copied to your pasteboard, select paste to finish.

I want to draw a round crochet pattern

Select ‘Freeform Chart’ in the add new panel to draw round crochet patterns.

I want to draw bigger charts than 200×200

Go to settings on the main screen > Advanced Settings > Enable Bigger Charts. For best performance of the application it’s recommended to split larger designs up in multiple charts.

Printing

How do I print a larger version of my chart?

Tap the ‘More Options’ button (three dots) and select ‘Save as Image’. Print the saved file from the Photos app on your device.

I want to change the legend / key

Open the legend panel, select 'Used in Chart' and use the text button on the top right to edit the description. If you edit the description in the 'All Symbols' section, the description will change for all projects and charts.
If you want to hide items, or change the order: Open the settings of your chart.

PDF / Ravelry Files

All my notes and counters are gone

When working with a PDF a new Knitting Chart file is saved which contains your edits. Make sure you’re opening a .kcp file (this always has a logo at the bottom left).

I get an error when selecting a PDF file?

Please update to version 6.0.1 or higher.

My changes / edits aren’t saved?

When working with a PDF a new Knitting Chart file is saved which contains your edits. Make sure you’re opening a .kcp file (this always has a logo at the bottom left).

Where are all tools when working with a PDF?

PDF files use a different set of tools. All tools are only available when you work on a chart you created yourself in Knitting Chart.

I want to change the appearance of the rulers

Tap and hold on a ruler to change the size, color or add a new one.

How do I add a highlight?

Tap and hold anywhere to place a highlight. Tap and hold on a existing highlight to edit the properties.

Working Mode

How do I change the highlight color of the current row?

Use the ‘Chart Settings’ button to select another color.

Multiple Devices

How do I share my projects between devices?

Save or move your files to iCloud, Dropbox or Google Drive to share your files.

Does Knitting Chart automatically sync my projects between devices?

Yes, store your files in the cloud.

Do I have to buy the Pro Version for every device I own?

No, if it doesn’t upgrade automatically go to the ‘Settings’ on the main screen and choose ‘Restore In App Purchase’

Is Family Sharing enabled for the purchase of Pro?

Unfortunately Family Sharing of in app purchases is not supported by Apple. More info can be found here: support.apple.com

Pro Version

What do I get if I upgrade to the Pro Version?

Create as many charts as you like and all features are unlocked.

Is the Pro Version for iOS a subscription?

No you only pay once for your mobile devices.

I bought the Pro Version but it’s still saying I’m using the Free Version

If you’re sure you completed your purchase, go to ‘Settings’ on the main screen and tap ‘Restore In App Purchase’

The Pro Version is not activated on my other device

Go to ‘Settings’ on the main screen and tap ‘Restore In App Purchase’.

Does the Pro Version reveal new tools and features?

No, everything is available to see / review in the free version.

Troubleshooting

The app crashed and my latest changes are gone

Go to settings on the main screen and select ‘Archived Projects’. Select your project to open this autosave.

Hints

  • Tap and hold an a tool for an explanation
  • Tap and hold an a symbol for the description text
  • Tap and hold an a text object to add a bracket for a repeating section
  • Tap and hold on a stitch number on the side to insert or delete a row or column.